FAQ

1. How can I become a partner?
An existing distributor (existing partner) will create an account for you.

2. How does an existing agent create a membership for members?
Go to My Account > Referral Settings > Copy the link > Open the link in a browser > Fill in the form and sign up > Verify OTP code.

3. How do I log in to the website?
First, enter your phone number or email. Then, enter your password. Finally, click Login.

4. How do I reset my password?
Click "Forgot Password" > Enter your phone number > Verify the OTP code > Enter a new password.

5. How do I receive commissions?
As an FKMM dropshipping business partner, commissions will be issued monthly.

6. How can I check my delivery status?

A. Courier Service Update
The courier service will send you a message with your delivery status and tracking updates.

B. Track Parcel on Our Website
Go to My Orders and click “Track Parcel” to view your latest delivery status.